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The Import Clients function in NovoPsych is designed to save users time and streamline client management. By importing your client information in …

The ability to add informants enhances the collaboration between clinicians, clients, and those involved in the client’s care. Informants, such as parents, …

Highlights: Psychometric science provides evidence for your client’s improvement or deterioration. The Reliable Change Index (RCI) and Minimally Important Difference (MID) can …

Emailing assessments to multiple clients can be helpful when wanting to conduct measurements at a group level. You can set up an …

Many practitioners use practice management software for notes along side NovoPsych for assessments. Saving results PDF results into your practice software is …

Sometimes you may not be able to access new features or errors occur when a browser has cached an old version of …

QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show you how to setup …

Over time your list of clients can become large, with many records in your client list who have finished their episode of …

NovoPsych Pty Ltd. grants users use of this service in a bona fide mental health care setting. The user of this service …

Most assessments in NovoPsych provide percentiles to assist a clinician’s interpretation of results. The normative data used is described in the Psychometric …

Allocating your clients to groups can help keep your clients organised. Groups are useful if you want some users (practitioners) to have …

Related Articles   Back to Support There are three main reasons why you may not be able to add new clients. It …

Saving NovoPsych test results onto your computer or practice management software can be helpful so you can retain a copy in your …

You may have received a promocode to receive a discount or free period for NovoPsych. These coupons typically are a code such …

Sometimes multiple users (clinicians)  might want access to the same client file. While Account Managers and Supervisors will have access to all …

To assist with routine outcome monitoring, assessments can be scheduled to be sent out on a weekly, monthly, etc basis. You can …

Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature …

If you have a paid subscription and want to change the way your invoices are paid, you can update your credit card …

Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how …

NovoPsych currently only offers free subscriptions for practitioners in training (e.g., provisional psychologists). Alternatively, the pro plan annual offers the free trial …

We’ve found that some users accidentally sign up to NovoPsych twice with two different email addresses and want to consolidate the two …

Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that …

Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t worry, you can reassign …

NovoPsych will automatically assign the date of the assessment result based on the day the assessment was submitted. However there are some …

You can access NovoPsych from your desktop, laptop, tablet or smart phone, and it’s compatible with everything with a web browser – Windows, …

You can change the email address associated with your NovoPsych account. Note that your username for logging in is your email address.  …

If you’re wanting to end your subscription or opt out during a free trial period, this guide will show you how to …

All previous invoices and receipts are available by logging into your NovoPsych account. From there you can view and download them, with …

If you want to send out a mass email survey to clients and maintain anonymity, you can use Dummy Client. You can …

NovoPsych visually represents symptom changes over time so you can monitor changes from session to session. Sometimes it can be helpful to …

Being able to edit client details after creation will assist with new contact details as needed. The following steps will take you …

Below are the details for how to add a new client and informants such as parents or teachers. Free plans have a …

Feedback is very important to us and we love to hear from all our customers. You can contact us and submit a …

NovoPsych offers the ability to export assessment data in a CSV format for your clients.  To receive CSV results via email as …

Clients sometimes need to be deleted when they are no longer receiving assessments or coming to a practice. If you are looking …

If you’re part of a practice account, each client is assigned to a different practitioner.  While Account Managers and Supervisors can see all …

NovoPsych will require the internet. This is needed for both the iPad app and WebApp (includes web browsers for Android tablets) to …

Under NovoPsych’s Practice Plan, there are three types of role access each user can have: Account Manager (central account) Manage payments for NovoPsych …

A Practice Plan allows organisations to connect multiple users to the one NovoPsych account so that they can share clients. Different users …

You are welcome to email us a suggestion for adding an assessment. You can contact us here. Assessments are uploaded and programmed …

One of the most popular features in NovoPsych is the graphing of score histories. This is particularly helpful when showing clients the …

A Practice Plan connects multiple users with different levels of access (ie. Account Manager, Supervisor, Practitioner), under one umbrella account. Clients can …

You can send an assessment to clients so they can complete the questionnaire remotely on their own device (e.g. phone or laptop). …

Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they can complete the assessment …

Redirect to http://novopsych.com.au/pricing/

NovoPsych offers different plans depending on usage, practice size and so on. To view information about pricing visit here. If you want …

We recommend using “Guided Access” which is a setting that allows you to lock your iPad in NovoPsych and avoids interruptions from …

From time to time there may be a bug in the NovoPsych iPad app that stops it from working. The first thing …

We have partnered with BetterWorld Healthcare in the American market and they offer the NovoPsych platform under the brand name, BetterMind. Click …

Sometimes errors occur when a browser has cached an old version of NovoPsych and not updated it. Below are guides for how …

When a client takes a test, the results are automatically emailed to the practitioner who administered the assessment. You can change the …

Assessment result PDFs are opened in a new tab within the web browser. If you click the results but they do not …

This problem could be password related. If you’ve forgotten your login credentials you may need to reset your password. If the problem …

To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. …

The Import Clients function in NovoPsych is designed to save users time and streamline client management. By importing your client information in …

The ability to add informants enhances the collaboration between clinicians, clients, and those involved in the client’s care. Informants, such as parents, …

Highlights: Psychometric science provides evidence for your client’s improvement or deterioration. The Reliable Change Index (RCI) and Minimally Important Difference (MID) can …

Emailing assessments to multiple clients can be helpful when wanting to conduct measurements at a group level. You can set up an …

Many practitioners use practice management software for notes along side NovoPsych for assessments. Saving results PDF results into your practice software is …

Sometimes you may not be able to access new features or errors occur when a browser has cached an old version of …

QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show you how to setup …

Over time your list of clients can become large, with many records in your client list who have finished their episode of …

NovoPsych Pty Ltd. grants users use of this service in a bona fide mental health care setting. The user of this service …

Most assessments in NovoPsych provide percentiles to assist a clinician’s interpretation of results. The normative data used is described in the Psychometric …

Allocating your clients to groups can help keep your clients organised. Groups are useful if you want some users (practitioners) to have …

Related Articles   Back to Support There are three main reasons why you may not be able to add new clients. It …

Saving NovoPsych test results onto your computer or practice management software can be helpful so you can retain a copy in your …

You may have received a promocode to receive a discount or free period for NovoPsych. These coupons typically are a code such …

Sometimes multiple users (clinicians)  might want access to the same client file. While Account Managers and Supervisors will have access to all …

To assist with routine outcome monitoring, assessments can be scheduled to be sent out on a weekly, monthly, etc basis. You can …

Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature …

If you have a paid subscription and want to change the way your invoices are paid, you can update your credit card …

Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how …

NovoPsych currently only offers free subscriptions for practitioners in training (e.g., provisional psychologists). Alternatively, the pro plan annual offers the free trial …

We’ve found that some users accidentally sign up to NovoPsych twice with two different email addresses and want to consolidate the two …

Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that …

Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t worry, you can reassign …

NovoPsych will automatically assign the date of the assessment result based on the day the assessment was submitted. However there are some …

You can access NovoPsych from your desktop, laptop, tablet or smart phone, and it’s compatible with everything with a web browser – Windows, …

You can change the email address associated with your NovoPsych account. Note that your username for logging in is your email address.  …

If you’re wanting to end your subscription or opt out during a free trial period, this guide will show you how to …

All previous invoices and receipts are available by logging into your NovoPsych account. From there you can view and download them, with …

If you want to send out a mass email survey to clients and maintain anonymity, you can use Dummy Client. You can …

NovoPsych visually represents symptom changes over time so you can monitor changes from session to session. Sometimes it can be helpful to …

Being able to edit client details after creation will assist with new contact details as needed. The following steps will take you …

Below are the details for how to add a new client and informants such as parents or teachers. Free plans have a …

Feedback is very important to us and we love to hear from all our customers. You can contact us and submit a …

NovoPsych offers the ability to export assessment data in a CSV format for your clients.  To receive CSV results via email as …

Clients sometimes need to be deleted when they are no longer receiving assessments or coming to a practice. If you are looking …

If you’re part of a practice account, each client is assigned to a different practitioner.  While Account Managers and Supervisors can see all …

NovoPsych will require the internet. This is needed for both the iPad app and WebApp (includes web browsers for Android tablets) to …

Under NovoPsych’s Practice Plan, there are three types of role access each user can have: Account Manager (central account) Manage payments for NovoPsych …

A Practice Plan allows organisations to connect multiple users to the one NovoPsych account so that they can share clients. Different users …

You are welcome to email us a suggestion for adding an assessment. You can contact us here. Assessments are uploaded and programmed …

One of the most popular features in NovoPsych is the graphing of score histories. This is particularly helpful when showing clients the …

A Practice Plan connects multiple users with different levels of access (ie. Account Manager, Supervisor, Practitioner), under one umbrella account. Clients can …

You can send an assessment to clients so they can complete the questionnaire remotely on their own device (e.g. phone or laptop). …

Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they can complete the assessment …

Redirect to http://novopsych.com.au/pricing/

NovoPsych offers different plans depending on usage, practice size and so on. To view information about pricing visit here. If you want …

We recommend using “Guided Access” which is a setting that allows you to lock your iPad in NovoPsych and avoids interruptions from …

From time to time there may be a bug in the NovoPsych iPad app that stops it from working. The first thing …

We have partnered with BetterWorld Healthcare in the American market and they offer the NovoPsych platform under the brand name, BetterMind. Click …

Sometimes errors occur when a browser has cached an old version of NovoPsych and not updated it. Below are guides for how …

When a client takes a test, the results are automatically emailed to the practitioner who administered the assessment. You can change the …

Assessment result PDFs are opened in a new tab within the web browser. If you click the results but they do not …

This problem could be password related. If you’ve forgotten your login credentials you may need to reset your password. If the problem …

To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. …