I can’t login to my NovoPsych account.

If you’ve forgotten your login credentials you may need to reset your password. Click here for a guide to reset your password. 

If the problem isn’t password related, and you’re just seeing a white screen when trying to login, the problem may be related to your browser with your browser. We’d recommend:

  1. Trying to login via a different browser (e.g. Chrome, Safari, Internet Explorer).
  2. To permanently resolve the problem you can clear your browser’s cache. Below are guides for how to clear your cache for major browsers:

Safari

Chrome

Internet Explorer