The Import Clients function in NovoPsych is designed to save users time and streamline client management. By importing your client information in bulk, you can
The ability to add informants enhances the collaboration between clinicians, clients, and those involved in the client’s care. Informants, such as parents, guardians, or teachers,
Highlights: Psychometric science provides evidence for your client’s improvement or deterioration. The Reliable Change Index (RCI) and Minimally Important Difference (MID) can help you determine
Emailing assessments to multiple clients can be helpful when wanting to conduct measurements at a group level. You can set up an assessment to be
Many practitioners use practice management software for notes along side NovoPsych for assessments. Saving results PDF results into your practice software is easy, but many
QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show you how to setup a QR code
Over time your list of clients can become large, with many records in your client list who have finished their episode of care and have
Most assessments in NovoPsych provide percentiles to assist a clinician’s interpretation of results. The normative data used is described in the Psychometric Properties section of
Security is at the heart of NovoPsych and we encourage users to enable two-factor authentication to enhance protection of your data. Two-factor authentication (2FA) is
Allocating your clients to groups can help keep your clients organised. Groups are useful if you want some users (practitioners) to have access to some
Saving NovoPsych test results onto your computer or practice management software can be helpful so you can retain a copy in your client file. All
Sometimes multiple users (clinicians) might want access to the same client file. While Account Managers and Supervisors will have access to all client files, users
Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature so that you
Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how your practice works.
Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that assessment from the
Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t worry, you can reassign that instance of
NovoPsych will automatically assign the date of the assessment result based on the day the assessment was submitted. However there are some instances where changing
You can change the email address associated with your NovoPsych account. Note that your username for logging in is your email address. Go to Account
If you want to send out a mass email survey to clients and maintain anonymity, you can use Dummy Client. You can obtain the URL
NovoPsych visually represents symptom changes over time so you can monitor changes from session to session. Sometimes it can be helpful to share these graphs
If you can’t login to your NovoPsych account and receive the message “Unable to sign in. Please check your account information and try again“, it
Being able to edit client details after creation will assist with new contact details as needed. The following steps will take you through how to
Below are the details for how to add a new client and informants such as parents or teachers. Free plans have a limit of how
NovoPsych offers the ability to export assessment data in a CSV format for your clients. To receive CSV results via email as assessments get completed:
Clients sometimes need to be deleted when they are no longer receiving assessments or coming to a practice. If you are looking to edit a
If you’re part of a practice account, each client is assigned to a different practitioner. While Account Managers and Supervisors can see all clients within a
From the homepage of your account, the Log out button will be on the top right corner of your screen. Back to Support Related
A Practice Plan allows organisations to connect multiple users to the one NovoPsych account so that they can share clients. Different users have different level
One of the most popular features in NovoPsych is the graphing of score histories. This is particularly helpful when showing clients the progress they have
You can send an assessment to clients so they can complete the questionnaire remotely on their own device (e.g. phone or laptop). You can either
Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they can complete the assessment at home or
To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. Clients can then
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