How to upgrade plans or stop your subscription.
NovoPsych offers different plans depending on usage, practice size and so on. To view information about pricing visit here. If you want to upgrade your
Lauren Ho
February 15, 2021
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NovoPsych offers different plans depending on usage, practice size and so on. To view information about pricing visit here. If you want to upgrade your
We recommend using “Guided Access” which is a setting that allows you to lock your iPad in NovoPsych and avoids interruptions from notifications. This setting
You are able to edit and change your Practice address at any point in time through the NovoPsych app. If you are looking for how
We take privacy and security very seriously, and use high level 256bit encryption to protect your data. We meet or surpass the standards set out
From time to time there may be a bug in the NovoPsych iPad app that stops it from working. The first thing to do in
We have partnered with BetterWorld Healthcare in the American market and they offer the NovoPsych platform under the brand name, BetterMind. Click here to visit their
To resolve the // error, your browser’s cache will need to be cleared. Below are guides for how to clear your cache for major browsers:
When a client takes a test the results are automatically emailed in PDF to the clinician’s nominated email address. If accessing results via email, you
Assessment result PDFs are opened in a new tab within the web browser. If you click the results but they do not open, your browser
This problem could be password related. If you’ve forgotten your login credentials you may need to reset your password. If the problem isn’t password related,
To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. Client’s can then
NovoPsych’s mission is to help mental health services use psychometric science to improve client outcomes.
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