What is the difference between an Account Manager, Supervisor and Practitioner?

Under NovoPsych’s Practice Plan, there are three types of role access each user can have:

  1. Account Manager (central account)
    • Manage payments for NovoPsych
    • Add and remove users (practitioners and supervisors) from the practice
    • View all clients and assign to practitioners 
    • Administer and view assessments for all clients
    • Manage privacy settings
    • Export data for all users/clients in CSV
    • Generate assessment links and QR codes for the entire practice (new client’s assessment results are viewable by all users)
  2. Supervisors
    • Add and remove users (practitioners and supervisors) from the practice
    • View all clients and assign to practitioners 
    • Administer and view assessments for all clients
  3. Practitioners
    • View clients that have been assigned to them or who they have added
    • Administer and view assessments for clients they have added, or who have been assigned to them

To learn how to add users/ practitioners to a practice plan, click here.

To find out more information about the Practice Plan you can find this here